Privacy Policy
Last updated: September 11, 2026
This Privacy Policy describes how garnet-maple collects, uses, and protects your personal information when you use our website and services.
Information We Collect
We collect information you provide directly to us, including:
- Name and email address when you submit enquiry forms
- Service selection and project details you share with us
- Correspondence when you contact us via email
We automatically collect certain information when you visit our website, including:
- Browser type and version
- Operating system
- Pages visited and time spent on pages
- Referring website addresses
How We Use Your Information
We use the information we collect to:
- Respond to your enquiries and provide requested services
- Communicate with you about conservation projects
- Improve our website and service offerings
- Comply with legal obligations
Data Retention
We retain personal information for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law. Enquiry data is typically retained for three years to maintain project continuity and client history.
Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties. We may share information with:
- Service providers who assist in our operations and are bound by confidentiality obligations
- Professional consultants working on your specific project (with your consent)
- Legal authorities when required by law
Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.
Your Rights
Under data protection legislation, you have rights including:
- Access to your personal data
- Correction of inaccurate data
- Deletion of your data in certain circumstances
- Objection to processing of your data
- Data portability
To exercise these rights, contact us at [email protected].
Cookies
Our website uses cookies to enhance user experience. For detailed information about our cookie usage, please see our Cookies Policy.
Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date. Continued use of our website after changes indicates acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy or our data practices, contact us at [email protected].